Must Air was very responsive and did a good job installing a new unit. They are very pleasant to work with.
We have been using Must Air since it opened. They are the best! Roi is very knowledgeable and explained everything in detail. They really care about our needs and are very trustworthy. The Customer Service is excellent and the prices are great. Recently we turned on the heater which had not been used for some time and found it was not working. We called Must Air and they were out in a Jiffy. We are grateful we found Must Air and Roi. I can’t imagine using anyone else for our A/C and heating needs.
Fantastic service. 2nd visit with all kinds of fixes. I thought our old AC guy was great, apparently, he wasn’t. Roi and the crew are terrific. Jonathan explained everything. We know we’re in great hands now. I would highly recommend must air for sure. Thanks for everything. We know have a clean safe system.
I recently purchased an air conditioning maintenance agreement from Must Air. Jonathan Decker, the HVAC Technician, came in for the 1st maintenance visit. Mind you that the property had just been remodeled and the air conditioning unit had received its good share of dust and debris. Jonathan checked the unit, gave me a complete assessment of its condition, guided me through next steps in the life of the unit, made some recommendations, and completed the clean-up. This was all done promptly and very professionally. I could see that Jonathan cared for his customer and was proud to deliver good quality work. MUST AIR is a MUST…!
Very professional and gave great advice. Love my new setup and everything is how it was discussed from the beginning. Highly recommend.
We got a hold of Must Air USA on Google… and because of their good ratings, we decided to reach out to them. Since Roi visited us, we knew they had to be as good as their ratings. Must Air’s team was very professional and accommodating, especially considering the times we are living in now (COVID-19). We strongly recommend their services, and we could not be happier with their services, work, and final results. Thank you, guys!
Working with Must Air was an overall pleasant experience. They installed my new AC units and air purifiers in one day and were professional and easy to communicate with throughout the process. The owner of the company was present, patient, and answered every question I had during the installation. I look forward to working with them and having my units serviced with the maintenance program they offer.
Roi and Elan are true professionals – they go above and beyond to ensure a quality service. From the initial consultation to the proposal, the county permits application, and installation: it is a true white-glove service from start to end. They call ahead and show up on time, follow up and beyond anything communicate clearly and effectively. Pricing is competitive as well. Coming from New York this is the service we came to expect – we only wished more businesses in S Florida operated alike. Thank you!
Highly recommended! We’re quick and efficient. Would use them again!
This company is by far the best and most honest I have ever used in my life. They have restored my faith in Florida business.
Just the best. If the owner is great you can relax and know that job will be the first class job. We need some more companies like them in South Florida.
We had not heard of Must Air USA until our usual HVAC company decided not to service our AC unit and referred me to Must Air USA who, as it turns out, was awesome to deal with! We had a very pleasant experience working with Must Air USA. They were quick to respond to our needs, showed up on time, and always sent very knowledgeable mechanics. I certainly will use Must Air USA in the future for all my HVAC services and repairs. The Owner, Project Manager & the mechanics were all helpful, easy to speak to, and knowledgeable about the products they service and sell.
My A/C stopped working, I called several companies, Must Air USA came to check, gave me a detailed estimate on the work they will do. The next morning the installation crew came on time, they were so professional, installed a brand new A/C, very happy with the quick, kind and great customer service, defiantly recommend Must Air USA to all my friends and family:)
Wonderful, professional, timely, caring, always available. Great prices and awesome quality service, literally available on the phone or email every time, the first time around. Never had to call twice for the same service, wonderful follow-up, they actually remind you of your appointments for installation, city permits, etc. Outstanding. Thank you, Roi and team for your continuous support, you have certainly taken my customer service experience to a whole new positive level!!!
Must Air had a new AC unit specifically built to fit available space in the ceiling of our 55 year old condo. The crew was professional, respectful, and completed an excellent installation. The new thermostat ensures that we are comfortably cool. It is so quiet here, even when AC is running. Many thanks!